At KoreanGlow, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us or interact with our website.
1. What Information We Collect
When you place an order, contact us, or sign up for updates, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Shipping address
- Billing details (only if applicable)
- Your skin concerns (if you share them for skincare advice)
We do not store any sensitive payment information like credit/debit card numbers on our servers.
2. How We Use Your Information
We use your information to:
- Process and ship your orders
- Contact you regarding your order or inquiry
- Provide personalized skincare support
- Send updates about new products, restocks, or offers (only if you opt-in)
- Improve our website and customer experience
3. Is My Information Safe?
Absolutely. We take your privacy seriously and use secure technologies to protect your data. All transactions are encrypted using SSL (Secure Socket Layer) technology.
We do not sell, trade, or share your personal data with third parties, except trusted service providers who help us operate our store (like courier and delivery partners).
4. Cookies & Website Tracking
Our website may use cookies to:
- Save your preferences for future visits
- Track performance and analytics (e.g., which pages are most popular)
You can control cookies through your browser settings.
5. Third-Party Services
We may use tools like:
- Google Analytics (to understand website traffic)
- Meta/Facebook Pixel (for better ad targeting)
These tools may collect anonymized browsing data. You can opt out anytime by adjusting your browser or ad settings.
6. Your Rights
You have the right to:
- Request a copy of your personal data
- Ask us to update or delete your information
- Opt out of promotional emails at any time
To do any of the above, just contact us via email or WhatsApp.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
8. Contact Us
If you have any questions or concerns about your privacy, please reach out:
📱 Phone No: +92-305-4174017
📧 Email: support@koreanglowbyahz@gmail.com
